Operations Officer

Apply Before:09 Apr, 2024


  • Oversee the processing of card transactions, including authorizations, settlements, and reconciliation
  • Ensure complete testing and validations on product and transaction level
  • Manage end to end process of card life cycle
  • Ensure complete satisfaction of partner members through prompt resolution of their queries, problem and feedback. Serve as a point of contact for card related enquiries for both internal and external stakeholders.
  • Ensure compliance with relevant regulations, including NRB directives.
  • Ensure team members are performing their duties diligently.
  • Ensure team members are provided with learning opportunities, impartial, encouraging, and congenial working environment for performance, learning and team spirit.
  • Ensure the technologies are performing as required, free from risks, engage into changes and enhancements, prepare SOPs, guidelines, manuals and enforce them.


  • Education: Masters or Bachelor’s degree 
  • Prior Years of Experience required: 4 years in total and at least 2 years in card operation

Required Technical Skills

  • Sound knowledge of Payment Service Operations - service programs, instruments, transaction processing and settlement, Reconciliation, dispute management, configurations/set up conceptually in CMS/Switch level and Compliance .
  • Fair knowledge of technologies involved in payment systems operations and their functions.
  • Proficient in business writing.

Required Behavioral Skills

  • Leadership
  • Interpersonal
  • Decision maker
  • Hardworking

Why Join Us?

  • A stellar opportunity to work with the rising company
  • The amazing and passionate young team, beautiful office space
  • The trust of the biggest FinTech company.
  • One-of-a-kind company culture and growth opportunities to accelerate your career progression
  • Company-provided lunch facility


Interested candidates are requested to apply before 9th April, 2024

Apply Now